Slide 1

Give your loved ones the care and love they need

We focus on providing every resident with individual support that is tailored to their specific needs

Dedicated to excellence in personal care

At Derriford House, we are committed to providing exceptional personal care to our residents. We understand the importance of maintaining their dignity, independence, and overall well-being. Our dedicated team of carers is trained to deliver the highest standards of care, ensuring that each resident receives the individual attention and support they deserve.

Bespoke Care Plans

Each resident at Derriford House receives a personalised care plan tailored to their unique needs and preferences. We take the time to understand their medical requirements, daily routines, and personal interests, allowing us to provide comprehensive care that promotes their overall health and happiness.

Compassionate & Trained Staff

Our team of carers consists of compassionate individuals who are experienced in elderly care. They undergo regular training to enhance their skills and stay up-to-date with the latest care practices. With their expertise and genuine concern for our residents' well-being, we create a warm and nurturing environment where they feel safe and cared for.

Our Commitment to Excellence

At Derriford House, our aim is to provide a supportive and enriching environment where residents can truly thrive. With our range of services and amenities, we ensure that each individual receives the highest level of care, comfort, and companionship

Enhancing Resident Well-Being: Personalised Care, Friendship, and Comfort

Our priority is to provide the best possible care and support while prioritising a comfortable and enjoyable living experience for our residents. We cultivate a friendly and welcoming environment that nurtures friendships and allows for social interaction. Our trained and competent staff are always attentive and responsive to the needs of our residents, providing personalised care that promotes independence and dignity.

Residential Care

Our residential care services provide a supportive and nurturing environment for residents who require assistance with daily activities. We ensure that each resident receives personalised care, round-the-clock support, and access to a variety of amenities and social opportunities.

Food and Dining

We believe in the power of good nutrition and delicious meals to enhance the overall well-being of our residents. Our dedicated chefs prepare nutritious and appetising meals using fresh, locally sourced ingredients, accommodating dietary preferences and any specific requirements.

Respite Care

We understand that home-based carers may need temporary relief or assistance. Our respite care services provide short-term stays for individuals who require support, allowing their carers to take a well-deserved break or tend to other responsibilities with peace of mind.

Activities

We offer a wide range of activities designed to engage and entertain our residents. From arts and crafts to music therapy, our activity programs are tailored to promote cognitive stimulation, physical well-being, and social interaction. Our residents can enjoy a fulfilling and enriching lifestyle while participating in activities they love.

Accessible Gardens

Our accessible gardens provide a serene and inclusive outdoor space where residents can connect with nature, engage their senses, and enjoy the beauty of the surroundings. Designed with accessibility in mind, our gardens are thoughtfully laid out to accommodate individuals with mobility challenges. Our accessible gardens are a cherished part of life at Derriford House.

Housekeeping

We prioritise the health and safety of our residents through rigorous cleaning and infection control measures. Our approach follows best practices and aims to prevent harm and maintain a clean, hygienic environment for everyone in our care. Our team of housekeepers follows strict protocols to ensure thorough cleaning and disinfection of all areas.

Testimonials

Reviews from Relatives and the Regulators

My mother had a stroke in January and needed respite care in a safe environment during the Covid-19 pandemic and we found that place in Derriford House. The manager and her team have been fantastic throughout. My mother is constantly talking about the amazing staff, from the housekeepers, domestic staff and carers. They have all been so kind during a very difficult time. She absolutely loved the food and has very high praise for the chef and kitchen staff. During isolation, she was able to sit outside in the gardens, which again are well maintained and cared for. I would like to say a big thank you to the team.

Lynne D Daughter of Resident

When my mother first moved into the care home she was quite down. The care home improved her outlook and well being. The staff are friendly and helpful when I visit my mother. The care home have events for the residents.

Paul H Son of Resident

Derriford House staff have been caring for my mother regularly when my husband and I go away for a break for a couple of years. The team offers me peace of mind with the care and support they give. The staff is patient and understanding towards their residents, which I know can be a challenge at times!

Carol S Respite Resident

Moving a loved one into a care home is never an easy decision to make. However, I knew from the moment I walked into Derriford House, this was where I wanted my mum to be. It has been her home now for 11 years, so need I say anymore. She is looked after extremely well and nothing is too much trouble. The food provided is of excellent quality and there is a wide variety of choice, everyday. She would not want to live anywhere else. Thank you for all you do for her.

Helene A Daughter of Resident

Our family are very impressed with the care given to our mother who moved to Derriford House the week before lockdown in March. We have been able to keep in contact by telephone and although it has been so hard not to be able to be in the home to be with her, we know she is in safe hands. We thank all the staff for their hard work and care during these past difficult months and for helping Mum settle into her new home.

Samantha Daughter of Resident

From the first visit, we knew this would be the right place for our loved one. The atmosphere, compassion, and care are second to none. In these difficult times of COVID especially, every member of staff have given their all and every precaution has been taken to ensure everyone is kept safe. It gives us peace of mind and confidence that we made the right decision.

Carol N Daughter of Resident

I have nothing but praise for the staff at Derriford House. The care and support they provide for both the residents and their families is exceptional. I always knew that my aunt was in safe hands and she enjoyed many happy years in a place that she very much considered to be her home.

Claire B Niece of Resident

My mum has been a resident at Derriford House for almost five years. The staff and management really care and go the extra mile to make sure their residents are looked after and cared for like members of their own families. Freshly cooked food on a daily basis. I would not want my mum to be anywhere else.

Mandy Daughter of Resident

I can not praise and thank all the staff at Derriford House. They have gone out of their way to help my mother settle in. They are always kind, jolly and respectful, making time to have a chat and make her feel cared for. At this challenging time, it has been particularly reassuring to know she is safe and well looked after. Their care is impeccable.

Fern H Daughter of Resident

Lovely care home, Aunt is very well looked after. She used to live on her own. She is a very private person and was quite lonely and depressed. She is very happy at Derriford and we are glad to have found such a friendly home for her.

Ian M Relative of Resident

People had any equipment they required for their safety. People were moved safely and supported to retain their mobility. The required actions were taken after any incidents. People's dietary and fluid risks and needs were understood by staff and well managed.

Care Quality Commission Inspection Report

Promoting a positive culture that is person-centred, open, inclusive and empowering, which achieves good outcomes for people.

Care Quality Commission Inspection Report

People's experience of using this service and what we found people were happy and felt safe with the care they received. Their feedback included, "We have everything we want" and "The staff are excellent."

Care Quality Commission Inspection Report