Independent Care Home in the heart of Fleet
Derriford House is a 34 bed independent care home ideally located between Fleet train station and the high street, providing ease of access to transport, shops and restaurants.
Derriford House provides excellent permanent and respite care to elderly people to enable them to lead active and fulfilling lives. We regularly submit ourselves to internal audits and inspections. Our regulator, CQC, also inspects us. You can find their reports about the service we provide on the CQC webite.
Derriford provides a home from home atmosphere, with fresh, home cooked meals, pleasant surroundings and wonderful gardens, planted with seasonal flowers to enjoy.
Our Values
Our values & vision
- We embody compassion in our daily lives, showing genuine care and empathy for the well-being of our residents.
- We’re attentive to the unique needs and preferences of each resident, ensuring personalised care and support.
- We treat everyone with respect, valuing their dignity, individuality and backgrounds.
- We’re committed to excellence in all aspects of our care, striving for the highest standards of quality and care.
Our Vision
At Derriford House, our vision is to be a compassionate care home, where residents are valued, respected, and feel at home. We are dedicated to attentive care, meeting individual needs with respect and understanding. Our commitment to excellence sets us apart, providing exceptional care that nurtures joy and emotional well-being. Through compassion, attentiveness, respect, and excellence, we strive to be a trusted provider, inspiring positive change in the industry. We innovate and adapt, ensuring residents' well-being and leaving a legacy of compassionate care.
Our Standards
It's important that we keep our standard high
We offer a range of services to meet the individual needs of each resident, including personal care, assistance with daily living activities and medication management. We also recognise the importance of socialisation and engagement, which is why we offer a range of activities and events to keep our residents active and entertained.
Uncompromising Quality
We uphold the highest care standards, setting benchmarks for excellence. We're dedicated to delivering the best experience for our residents with meticulous attention to detail.
Personalised Approach
We acknowledge the uniqueness of each resident, with distinct needs and life experiences. Our tailored care plans ensure personalised attention and well-being for all of our residents.
Nutritious and Delicious Dining:
We prioritise residents' nutrition with a varied menu of fresh, balanced meals. Our skilled chefs accommodate dietary preferences, ensuring delicious, nutritious support for well-being.
Engaging
Activities
At Derriford House, we believe in engaging activities to enhance residents lives. Our activity programme offers tailored, stimulating experiences promoting social interaction, mental stimulation, and well-being.
Continuous Improvement
We prioritise continuous improvement, seeking feedback, staying informed about industry advancements, and adapting our services for excellence. We appreciate any feedback from our residents and families.
Meaningful Connections
Meaningful connections in a care home are vital for emotional well-being, reducing isolation and loneliness. Maintaining connections with friends, family, and the community promotes a positive outlook in later life.
Meet our team
Our Dedicated Team
Head of Care
Owner and Manager
Deputy Manager
Head Chef
Head of
Housekeeping
Head of
Administration
Owner and Manager
Our Message
A word from the Owner & Registered Manager.
At Derriford House, caring is our passion and purpose. As an owner and Registered Manager, my aim is to provide exceptional care that goes beyond meeting physical needs. I am committed to ensuring that each resident is treated with the utmost dignity and respect, fostering an environment that feels like a true ‘home from home’.
Our residents are surrounded by genuine care, unwavering support, and meaningful daily interactions. I am proud of my dedicated team of care staff who share my vision and go above and beyond to prioritise the well-being and happiness of our residents. I strongly believe in their professional growth and personal development, providing them with encouragement and support to pursue ongoing education and training.
At Derriford House, we are driven by a shared dedication to creating a warm, caring, and fulfilling environment for our residents. It’s a privilege to be part of their lives, and everyone at Derriford is committed to making each day special and meaningful.
Testimonial
Reviews from Relatives and the Regulators
My mother had a stroke in January and needed respite care in a safe environment during the Covid-19 pandemic and we found that place in Derriford House. The manager and her team have been fantastic throughout. My mother is constantly talking about the amazing staff, from the housekeepers, domestic staff and carers. They have all been so kind during a very difficult time. She absolutely loved the food and has very high praise for the chef and kitchen staff. During isolation, she was able to sit outside in the gardens, which again are well maintained and cared for. I would like to say a big thank you to the team.
Derriford House staff have been caring for my mother regularly when my husband and I go away for a break for a couple of years. The team offers me peace of mind with the care and support they give. The staff is patient and understanding towards their residents, which I know can be a challenge at times!
Moving a loved one into a care home is never an easy decision to make. However, I knew from the moment I walked into Derriford House, this was where I wanted my mum to be. It has been her home now for 11 years, so need I say anymore. She is looked after extremely well and nothing is too much trouble. The food provided is of excellent quality and there is a wide variety of choice, everyday. She would not want to live anywhere else. Thank you for all you do for her.
Our family are very impressed with the care given to our mother who moved to Derriford House the week before lockdown in March. We have been able to keep in contact by telephone and although it has been so hard not to be able to be in the home to be with her, we know she is in safe hands. We thank all the staff for their hard work and care during these past difficult months and for helping Mum settle into her new home.
From the first visit, we knew this would be the right place for our loved one. The atmosphere, compassion, and care are second to none. In these difficult times of COVID especially, every member of staff have given their all and every precaution has been taken to ensure everyone is kept safe. It gives us peace of mind and confidence that we made the right decision.
My mum has been a resident at Derriford House for almost five years. The staff and management really care and go the extra mile to make sure their residents are looked after and cared for like members of their own families. Freshly cooked food on a daily basis. I would not want my mum to be anywhere else.
I can not praise and thank all the staff at Derriford House. They have gone out of their way to help my mother settle in. They are always kind, jolly and respectful, making time to have a chat and make her feel cared for. At this challenging time, it has been particularly reassuring to know she is safe and well looked after. Their care is impeccable.
