Our Services
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We provide bespoke care to elderly people in a homely setting
At Derriford House, we are unwavering in our commitment to maintaining quality in personal care. Our experienced team of carers go above and beyond to ensure that each resident receives the highest level of care, comfort, and support. We offer a wide range of services designed to cater to the unique needs and preferences of our residents.
We prioritise individualised care and place our residents at the centre of everything we do. Our person-centred approach ensures that each resident's needs, preferences, and choices are respected and incorporated into their care plan. We strive to empower residents to live fulfilling lives and make decisions about their care.
We understand the importance of social connections and meaningful engagement in promoting well-being. Our dedicated team organises a diverse range of activities, events, and outings that cater to residents' interests and preferences. Whether it's participating in group exercises, enjoying hobbies, or attending community events, we provide opportunities for residents to stay active, stimulated, and socially connected.
Explore Our Featured Services
Our priority is to provide the best possible care and support while prioritising a comfortable and enjoyable living experience for our residents. We cultivate a friendly and welcoming environment that nurtures friendships and allows for social interaction. Our trained and competent staff are always attentive and responsive to the needs of our residents, providing personalised care that promotes independence and dignity.
Residential Care
Activities
Respite Care
Accessible Gardens
Food and Dining
Housekeeping
Residential Care
We provide exceptional residential care services designed to meet the unique needs of each resident. Our residential care programme offers a supportive and nurturing environment where residents receive assistance with daily activities, personalised care, and access to a range of amenities. We ensure that each resident receives personalised care, round-the-clock support, and access to a variety of amenities and social opportunities. Our dedicated team of care staff ensure that residents feel at home, safe, and well-cared for throughout their stay.
- 24/7 personalized care and support tailored to each resident's individual needs and preferences.
- Assistance with activities of daily living, including bathing, dressing, and medication management.
- Comfortable and well-equipped living spaces designed for safety, privacy, and convenience.
- Engaging social activities and opportunities for residents to participate in community events.
- Regular health monitoring and coordination of medical services to ensure optimal well-being.
- Additional care services provided including chiropody and dentistry.
Respite Care
Our respite services offer short-term stays to provide carers with a well-deserved break or time to address other responsibilities. Whether it’s a short stay or an extended period, we provide a safe and welcoming environment for people needing a safe and welcoming environment where people can relax, receive assistance with the care they need and meet new friends. Our experienced team ensures each resident feels comfortable and receives personalised care and attention during their stay.
- Individualised care and support tailored to each respite resident's needs.
- Access to a range of amenities and services, including nutritious meals and engaging activities.
- 24/7 availability of our caring staff to ensure the well-being and safety of respite residents.
- Opportunities for respite residents to socialise, make new friends, and participate in community events.
- Collaboration with family members and carers to ensure a smooth transition, continuity of care and regular updates as to how their loved one is doing.
Food and Dining
Our chefs prepare nutritious and appetising meals using fresh, locally sourced ingredients. We believe that good nutrition plays a vital role in promoting the health and well-being of our residents and are committed to providing delicious, balanced meals that cater to individual preferences and dietary requirements. Our dining areas provide a warm and welcoming ambiance, encouraging social interaction and creating a sense of community during meal times. Meals can also be taken in the residents’ rooms if preferred.
- Nutritious and well-balanced meals prepared by our skilled chefs.
- Food supplemented with home-grown seasonal fruit and vegetables from our own gardens.
- Catering to individual dietary needs, including specific dietary restrictions or preferences.
- Fresh and locally sourced ingredients to ensure quality and flavour.
- Varied menu options to provide choice and accommodate diverse tastes.
- Comfortable dining spaces that promote socialisation and a sense of community among residents.
Housekeeping
Our approach follows best practices and aims to prevent harm and maintain a clean, hygienic environment for everyone in our care. Our team of housekeepers follow strict protocols to ensure thorough cleaning and disinfection of all areas. We prioritise the health and safety of our residents through rigorous cleaning and infection control measures.
- Our dedicated team of housekeepers follow strict protocols to ensure thorough cleaning and disinfection of all areas within the home.
- Our staff undergo comprehensive training on infection control practices, including proper hand hygiene, personal protective equipment (PPE) usage, and safe handling and disposal of potentially infectious materials.
- We conduct regular audits and assessments to monitor and evaluate our cleaning and infection control practices.
- We maintain a robust supply of PPE, including masks, gloves, and gowns, to ensure that our staff members have access to the necessary resources to perform their duties safely and effectively.
- We closely collaborate with local health authorities and adhere to their guidelines and recommendations regarding infection control.
Accessible Gardens
Boasting some of the largest out-door space for care homes in Fleet, and designed with accessibility in mind, our gardens are thoughtfully laid out to accommodate individuals with mobility challenges and are a cherished part of daily life for many of our residents. Our gardens provide a serene and inclusive outdoor space where residents can connect with nature, engage their senses, and enjoy the beauty of the surroundings.
- Paved pathways to ensure safe and convenient movement within the garden.
- Raised flower beds and planters, allowing residents to participate in gardening activities at a comfortable height.
- Sensory elements such as fragrant flowers, textured plants, and wind chimes, providing stimulation and relaxation.
- Ample seating areas strategically placed throughout the garden, providing opportunities for relaxation, socialization, and enjoying the outdoors.
- Seasonal displays and vibrant foliage, creating a visually appealing and ever-changing landscape.
- Dedicated garden events and gatherings, such as garden parties and barbecues, allowing residents and their families to come together and celebrate the beauty of nature.
Activities
From arts and crafts to music therapy, our activity programmes are tailored by our Activities Co-ordinator to promote cognitive stimulation, physical well-being, and social interaction. Our residents can enjoy a fulfilling and enriching lifestyle while participating in activities they love and ones they are new to.
- Regularly scheduled activities designed to promote mental stimulation, physical fitness, and social engagement.
- Variety of options, including arts and crafts, music, singing, games, outings, and educational programmes.
- Tailoring activities to residents' interests, abilities, and preferences.
- Encouraging social interaction and building relationships among residents.
- Supportive and trained staff to facilitate and participate in activities, ensuring a safe and enjoyable experience for all residents.
Meet our team
Our Dedicated Team
Head of Care
Owner and Manager
Deputy Manager
Head Chef
Head of
Housekeeping
Head of
Administration
Testimonials
Reviews from Relatives and the Regulators
My mother had a stroke in January and needed respite care in a safe environment during the Covid-19 pandemic and we found that place in Derriford House. The manager and her team have been fantastic throughout. My mother is constantly talking about the amazing staff, from the housekeepers, domestic staff and carers. They have all been so kind during a very difficult time. She absolutely loved the food and has very high praise for the chef and kitchen staff. During isolation, she was able to sit outside in the gardens, which again are well maintained and cared for. I would like to say a big thank you to the team.
Derriford House staff have been caring for my mother regularly when my husband and I go away for a break for a couple of years. The team offers me peace of mind with the care and support they give. The staff is patient and understanding towards their residents, which I know can be a challenge at times!
Moving a loved one into a care home is never an easy decision to make. However, I knew from the moment I walked into Derriford House, this was where I wanted my mum to be. It has been her home now for 11 years, so need I say anymore. She is looked after extremely well and nothing is too much trouble. The food provided is of excellent quality and there is a wide variety of choice, everyday. She would not want to live anywhere else. Thank you for all you do for her.
Our family are very impressed with the care given to our mother who moved to Derriford House the week before lockdown in March. We have been able to keep in contact by telephone and although it has been so hard not to be able to be in the home to be with her, we know she is in safe hands. We thank all the staff for their hard work and care during these past difficult months and for helping Mum settle into her new home.
From the first visit, we knew this would be the right place for our loved one. The atmosphere, compassion, and care are second to none. In these difficult times of COVID especially, every member of staff have given their all and every precaution has been taken to ensure everyone is kept safe. It gives us peace of mind and confidence that we made the right decision.
My mum has been a resident at Derriford House for almost five years. The staff and management really care and go the extra mile to make sure their residents are looked after and cared for like members of their own families. Freshly cooked food on a daily basis. I would not want my mum to be anywhere else.
I can not praise and thank all the staff at Derriford House. They have gone out of their way to help my mother settle in. They are always kind, jolly and respectful, making time to have a chat and make her feel cared for. At this challenging time, it has been particularly reassuring to know she is safe and well looked after. Their care is impeccable.
